Privacy Policy

Connoisseur Products Limited  is committed to protecting the privacy of our users while providing the highest possible quality of service. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and will not forward your details onto a third party.
If you have any requests concerning your personal information or any queries with regard to these practices please contact This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Website Accuracy

Connoisseur Products Limited makes every effort to ensure that the information published on this website is accurate. All product information is provided by the respective  manufacturer, therefore we cannot accept any liability for the accuracy or content.

Complaints & Disputes

If you have a complaint regarding any aspect of our products or service you may contact Customer Services on 01883 741460  between 9am and 6pm, Mon-Fri, at all other times a 24 hour message service is provided. Or you can email This e-mail address is being protected from spambots. You need JavaScript enabled to view it .  We endeavour to respond to all complaints within five working days.

Industrial Action

Although very rare these days, there are times when we are affected by either local or national strikes, or adverse weather conditions. As these events are out of our control, we cannot accept any liability for any delays, losses or problems caused by Industrial Action.

All Trademarks and Copyrights are recognised

If you are the copyright owner and we have failed to credit you or you are unhappy with our use of your copyright then please contact us and we will make amends immediately.

These Terms & Conditions do not affect your statutory rights as a consumer.